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Terms and Conditions

Welcome to Squch Technologies LLC. This Terms and Conditions Agreement ("Agreement") sets forth the legally binding terms for your use of the Squch Super App and our website at Squch.com ("Platform"). This Agreement governs your access to and use of the Platform and the services provided by Squch Technologies LLC, a company headquartered in Monrovia, Liberia, operating in the USA and across selected African countries.
Please read this Agreement carefully before accessing or using our Platform. By accessing or using any part of the Platform, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Platform or use any services. If these terms and conditions are considered an offer by Squch Technologies LLC, acceptance is expressly limited to these terms.
Unless we specify otherwise, the Platform is available only to individuals over 18. You represent and warrant that if you are an individual over 18, you are of legal age to agree to these terms and conditions, or you have given us your parental or guardian consent to this Agreement.
By using this Platform, you represent that you have read and agree to the terms outlined in this document and any subsequent changes or amendments.

ARTICLE 1: INTRODUCTION

1.1Purpose of Terms and Conditions

This document ("Terms and Conditions") governs your use of the Squch Super App and the website located at Squch.com (collectively referred to as the "Platform"), which are owned and operated by Squch Technologies LLC ("Squch Technologies," "we," "us," or "our"). The Terms and Conditions set forth the legally binding terms that apply to all users of the Platform across all devices and platforms where the Platform is available. This agreement is intended to ensure the functionality and integrity of our Platform and to define the legal rights and responsibilities of all users.

1.2Definitions and Key Terms

For purposes of these Terms and Conditions, the following definitions apply:
a.
"Platform" refers to the Squch Super App and the website accessible through Squch.com, through which users can access various services, including ridesharing, event booking, community engagement, classified ads, and delivery services for accommodations, groceries, and restaurants.
b.
"User" "you," and "your" refer to the person, company, or organization that has visited or is using the Platform and the Company Services. A User must be at least 18 years old to access and use the Platform.
c.
"Content" encompasses all text, information, graphics, audio, video, and data offered through our Platform, whether provided by us, other users, or third parties.
d.
"Services" collectively denotes the various services provided through the Platform, including but not limited to:
  • "Rideshare Services" — includes immediate and scheduled rides with options for negotiated fares and multiple stoppages.
  • "Event Booking and Community Engagement" — a service that allows users to discover, book tickets for, and engage with events and community activities.
  • "Classified Ads" — facilitates the buying and selling of goods and services locally.
  • "Accommodation Services" — offers booking services for short and long-term stays.
  • "Grocery and Restaurant Delivery Services" — includes the online ordering and home delivery of food and grocery items.
e.
"Company Services" refers to all applications, services, information, tools, functionality, and other content provided by Squch Technologies LLC through the Platform.
f.
"Third-Party Services" are services marketed by third parties through our Platform that may require acceptance of such third parties’ terms and may involve third-party fees. Squch Technologies does not provide these services.
g.
"Squch Technologies," "we," "us," and "our" refer to Squch Technologies LLC, a technology and service provider with headquarters in Monrovia, Liberia, and operations in the USA and selected African countries.
This Terms and Conditions document outlines the rules and guidelines for using our Platform and Company Services. You agree to be bound by these terms when accessing or using the Platform. If you do not agree with these terms, you should discontinue using the Platform and Company Services immediately.

ARTICLE 2: ACCEPTANCE OF TERMS

2.1Agreement to Terms

By accessing or using the Platform, which includes the Squch Super App and our website located at Squch.com, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing the Platform. The terms in this document are binding upon your acceptance, signified by your continued use of the Platform.
Your use of the Platform is also subject to any additional terms, conditions, and policies that we may post on or link to through the Platform, including, but not limited to, our Privacy Policy and any rules applicable to certain features and functionality which may be posted from time to time, all of which are hereby incorporated by reference into these Terms and Conditions.

2.2Modification of Terms

Squch Technologies LLC reserves the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.
It is your responsibility to check these Terms and Conditions periodically for changes. Your continued use of the Platform after posting any changes to these Terms and Conditions constitutes acceptance of those changes. This may include but is not limited to, a requirement to re-affirm acceptance of the updated Terms and Conditions.
Material changes to these Terms and Conditions might include but are not limited to, changes in the fee structure, the introduction of new services, changes to the technology used by the Platform, and changes required by law or for regulatory reasons.

ARTICLE 3: ACCOUNT REGISTRATION AND MANAGEMENT

3.1Eligibility

To use the Squch Super App and website (collectively, the "Platform"), you must be at least 18 years of age or have reached the age of majority in your jurisdiction, whichever is older. By registering for an account on the Platform, you represent and warrant that you meet these age requirements and have the legal capacity to enter into a binding contract. If you register an account for a business, organization, or other legal entity, you represent and warrant that you have the authority to bind the entity to these Terms and Conditions.

3.2Account Creation Process

To access certain features of the Platform, you must create an account. When creating your account, you agree to provide accurate, current, and complete information as requested by any registration forms on the Platform. Squch Technologies reserves the right to refuse registration of, or cancel, an account that we suspect is being used in a deceptive or disruptive manner.
During registration, you will be asked to provide a valid email address and create a password. In some cases, additional information might be required to verify your identity, comply with legal obligations, and provide you with our services.

3.3Account Responsibilities

You are responsible for maintaining the confidentiality of your password and account information and are fully responsible for all activities under your account. You agree to immediately notify Squch Technologies of any unauthorized use of your account or any other security breach. Squch Technologies will not be liable for any loss or damage arising from your failure to comply with this section.
You agree to use the Platform only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Platform.

3.4Account Security

Squch Technologies takes the security of your account very seriously. We implement industry-standard measures to protect the security of your accounts and personal information. However, no method of transmission over the Internet or electronic storage method is 100% secure; therefore, we cannot guarantee its absolute security.

3.5Termination and Suspension of Account

Squch Technologies reserves the right to suspend or terminate your account at any time without notice if:
a.
You have violated these Terms and Conditions,
b.
Your activities are harmful to Squch Technologies or any of its users or
c.
You have engaged in fraudulent, abusive, or illegal activity.
In the event of termination, you will still be bound by your obligations under these Terms and Conditions, including the warranties you made and the disclaimers and limitations of liability. Additionally, Squch Technologies shall not be liable to you or any third party for any termination of your access to the Platform.
You may terminate your account anytime through the Platform interface or by notifying Squch Technologies directly. All rights granted to you in these Terms and Conditions will immediately cease upon termination.
It is essential to understand that upon the termination of your account, certain information may persist in backup copies for some time but will not be available to others.

ARTICLE 4: PRIVACY AND DATA PROTECTION

4.1Data Collection and Use

Squch Technologies LLC collects various types of information to enable and enhance your use of the Squch Super App and the Squch.com website. This includes but is not limited to, personal identification information, location data, and transactional data. The data collected is essential for providing our integrated services, such as rideshare, event booking, classified ads, and delivery services, enhancing user experience, maintaining the security of our Platform, and complying with legal obligations.

4.2Consent to Processing

By registering for an account and using the Platform, you expressly consent to the collection, processing, and use of your data by our Privacy Policy. This consent includes any sensitive data required to fulfill our service offerings. You acknowledge that your data may be processed in the country of your residence and in other countries where Squch Technologies operates, which may have data protection laws different from those in your country of residence.

4.3Data Security

Squch Technologies implements strict security measures to protect the data we collect against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption, firewalls, and secure server facilities. Our security policies are regularly reviewed and enhanced as necessary.

4.4Third-party Access and Data Sharing

We may share your data with third-party service providers to the extent necessary for providing our services and only under obligations consistent with this policy and the law. Third-party service providers may include payment processors, cloud storage providers, and marketing platforms. Additionally, we may be required to disclose your information to comply with legal requirements such as law enforcement requests or other judicial processes.

4.5User Rights and Data Management

Users have rights over their data, including the right to access, correct, or request the deletion of their data held by Squch Technologies. Users may also object to how their data is processed and ask for data portability. To exercise these rights, users should contact our support team using the contact information provided on our Platform.

ARTICLE 5: USER RESPONSIBILITIES AND CONDUCT

5.1Acceptable Use Policy

Users of the Squch Super App and Squch.com website (collectively, the "Platform") are expected to use the Platform responsibly and with respect for the rights and dignity of others. Users must only engage in activities permissible under the law that foster a safe and positive experience for all users. Expressly, you agree not to:
a.
Do not use the Platform in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Platform, including their ability to engage in real-time activities through the Platform.
b.
Use any robot, spider, or other automatic device, process, or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.
c.
Use any manual process to monitor or copy any material on the Platform or for any other unauthorized purpose without our prior written consent.
d.
Use any device, software, or routine that interferes with the proper working of the Platform.
e.
Introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material.
f.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, or database connected to the Platform.
g.
Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
h.
Otherwise, attempts to interfere with the proper working of the Platform.

5.2Prohibited Activities

In addition to the above Acceptable Use Policy, the following activities are expressly prohibited on the Platform:
a.
Engaging in any discriminatory, defamatory, hateful, or physically harmful conduct, including but not limited to bullying or harassing other users.
b.
It promotes illegal activities or submits or promotes materials that infringe on the rights of others.
c.
You are impersonating any person or misrepresenting your identity or affiliation with any person or organization.
d.
Engaging in fraud, deceit, or deception.
e.
You are violating the privacy or infringing the rights of others.

5.3User-Generated Content

Users may post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material on the Platform ("User-Generated Content"). You are responsible for the User-Generated Content you post on or through the Platform, including its legality, reliability, and appropriateness.
By posting User-Generated Content on the Platform, you grant Squch Technologies a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, perform, display, reproduce, and distribute such content on and through the Platform. You retain any of your rights to any User-Generated Content you submit, post, or display on or through the Platform, and you are responsible for protecting those rights.

5.4Intellectual Property Rights

The Platform and its original content (excluding User-Generated Content), features, and functionality remain the exclusive property of Squch Technologies and its licensors. The Platform is protected by copyright, trademark, and other laws in the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Squch Technologies.
The use of the Platform does not give you ownership of any intellectual property rights in our Platform or the content you access. You may not use content from our Platform unless you obtain permission from its owner or are otherwise permitted by law. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said content, whether in whole or in part, for commercial purposes or personal gain without our express advance written permission.

ARTICLE 6: SERVICES OFFERED

6.1Description of Services

Squch Technologies LLC provides a versatile digital platform through the Squch Super App and the website Squch.com ("Platform"), which is designed to enhance its users' daily lives by integrating various services. These services include:
a. Rideshare Services:
We offer immediate and scheduled rides with fare negotiation and multiple stoppage options. Additionally, long-range buses operate between major cities and rural areas, featuring various drop-off and pick-up points to cater to the needs of young adults, professionals, and tourists seeking flexible travel options.
b. Event Booking with Community Engagement:
This service facilitates the discovery and booking of tickets for various events while providing a platform for engaging with local communities. It is tailored for event organizers and attendees, including professionals and college students, and integrates features such as event listings, ticket sales, user ratings, reviews, and calendar integration.
c. Classified Ads:
Our Platform enables users to buy and sell goods and services locally. This service includes user profiles, product listings with photos, category-based search capabilities, private messaging, and user rating systems, and it is primarily aimed at young adults and small business owners.
d. Accommodation Services:
We provide booking options for short—and long-term stays suitable for tourists, business travelers, and families. Features include listings for hotels, apartments, and hostels, user reviews, and a secure payment portal.
e. Grocery and Restaurant Delivery:
Grocery and Restaurant Delivery: This service allows for online ordering from local supermarkets and restaurants, with options for home delivery. It caters to busy professionals, homemakers, and the elderly, emphasizing convenience with features like multi-restaurant and grocery shop ordering, scheduled deliveries, real-time tracking, and integrated payment systems.

6.2Service-Specific Conditions

Each of the services above comes with specific conditions that govern their use:
a.
Rideshare Services require users to comply with local transportation laws and regulations and respect the rights and safety of drivers and fellow passengers.
b.
Event Booking and Community Engagement require users to adhere to event-specific rules and respect intellectual property rights, including copyright laws related to their participating events.
c.
Classified ads necessitate that users engage in fair trading practices and respect others' privacy and property rights.
d.
Accommodation Services and Grocery and Restaurant Delivery services mandate that users provide accurate information and comply with safety and hygiene standards applicable to the accommodation and food service industries.
Users are responsible for any fees, charges, and taxes associated with the services they utilize on the Platform.

6.3Changes to Services

Squch Technologies LLC reserves the right to modify, suspend, or discontinue any service offered on the Platform without notice, including the availability of any feature, database, or content. Squch Technologies may also limit certain services or restrict your access to parts or all services without notice or liability.

6.4Service Availability and Limitations

Service availability may vary by geographic location, and particular services or aspects of services may be limited to specific regions or users. We make no representations that a particular service is appropriate or available for use in other locations outside the USA and selected African countries. Users who access the Platform from other locations do so on their initiative and are responsible for compliance with local laws.
Furthermore, the Platform's performance may be affected by various factors, including users’ device specifications, network connectivity, and volume of use. Squch Technologies does not guarantee that the services will always be uninterrupted, timely, secure, or error-free or that defects in the services will be corrected.

ARTICLE 7: FEES AND PAYMENTS

7.1Pricing and Fees

Squch Technologies LLC provides various services through the Squch Super App and Squch.com website, each with its pricing structure. The fees for using our services may include but are not limited to, fixed rates, percentage-based commissions, and charges based on the type and duration of service utilized. Pricing details for each service are provided on the Platform at the point of transaction and may vary by region and the specifics of the service requested.
a. Rideshare Services:
Fees may include a base fare plus charges based on distance and time, with possible additional costs for multi-stop trips or negotiated fares.
b. Event Booking with Community Engagement:
Pricing for event tickets may vary based on the nature of the event, seating arrangements, and other value-added features.
c. Classified Ads:
We may charge fees for listing items in specific categories or for premium listing features that enhance visibility.
d. Accommodation Services:
Fees are based on the type of accommodation, duration of stay, and additional amenities selected.
e. Grocery and Restaurant Delivery:
Charges typically include a delivery fee, service charge, and, in some cases, a markup on products ordered.

7.2Billing and Payment Policy

Payments for services rendered through the Platform must be completed using the accepted payment methods, including credit cards, mobile payments, or other electronic payment mechanisms authorized by Squch Technologies. All users are required to maintain valid payment information on their accounts. Users agree to pay all amounts due according to the payment terms in effect at the time of the transaction.
Squch Technologies uses third-party payment processors to process payments securely. Users acknowledge that the processing of payments will be subject to the payment processors' terms, conditions, and privacy policies in addition to our Terms and Conditions. Squch Technologies is not responsible for any errors by the payment processors.

7.3Refunds and Cancellations

Refund and cancellation policies vary by service:
a. Rideshare Services:
Cancellations made before a designated cutoff time may not incur a fee, whereas cancellations made after this time may be subject to charges.
b. Event Booking:
Refunds for event tickets depend on the event organizer’s policy. Generally, tickets are non-refundable except under specific circumstances, such as event cancellation.
c. Classified Ads:
Fees for classified ads are generally non-refundable, except in cases where Squch Technologies fails to provide the agreed-upon service.
d. Accommodation Services:
Cancellation policies for accommodations are clearly stated when booking and depending on the terms set by the host.
e. Grocery and Restaurant Delivery:
Orders canceled before processing may be eligible for a refund; however, once an order is processed, it typically cannot be canceled.
In all cases, users should review the specific terms related to refunds and cancellations at the time of booking or purchase.

7.4Promotions and Discounts

Squch Technologies may offer promotional or discounted pricing for its services from time to time. Such promotions and discounts will be governed by the terms outlined in the promotional offer and may be subject to additional restrictions and limitations. All promotions and discounts are granted at the discretion of Squch Technologies, and they may be modified or discontinued at any time without notice.

ARTICLE 8: RIGHTS AND OWNERSHIP

8.1Intellectual Property Ownership

Squch Technologies LLC retains all rights, titles, and interests in and to the Squch Super App and Squch.com website, including but not limited to all copyrights, trademarks, trade secrets, patents, proprietary algorithms, and other intellectual property rights associated with our Platform (collectively, "Intellectual Property"). The Intellectual Property encompasses all software, text, images, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code, including but not limited to the design, structure, selection, coordination, expression, "look and feel," and arrangement of such content contained on the Platform.
No part of the Platform, including the services provided and any related Intellectual Property, may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including "mirroring") to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without Squch Technologies' express prior written consent.

8.2Licenses Granted to Users

Squch Technologies grants users a revocable, non-exclusive, non-transferable, limited license to use the Platform solely for their personal, non-commercial use, subject to the Terms and Conditions herein. This license enables users to utilize and enjoy the benefits of the services offered by Squch Technologies in the manner permitted by these Terms and Conditions. Users agree not to use the Platform for any other purpose, and Squch Technologies reserves all rights that are not expressly granted.

8.3Licenses Granted by Users

By uploading, posting, submitting, or otherwise transmitting any User-Generated Content to or through the Platform, users grant Squch Technologies a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such User-Generated Content in connection with the Platform and Squch Technologies' (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels. This license includes the right for Squch Technologies to make such User-Generated Content available to, and pass these rights along to, others with whom Squch Technologies has contractual relationships related to the provision of the Squch services, solely to provide such services and to permit access to otherwise or disclose your User-Generated Content to third parties if Squch Technologies determines such access is necessary to comply with its legal obligations.
In submitting User-Generated Content on the Platform, users continue to hold all ownership rights in their content but grant the licenses above to Squch Technologies. Users represent and warrant that they own or have the necessary licenses, rights, consents, and permissions to grant these licenses to Squch Technologies. Furthermore, users warrant that their User-Generated Content does not infringe any third party's intellectual property rights, privacy rights, publicity rights, or other legal rights.

ARTICLE 9: THIRD-PARTY SERVICES AND CONTENT

9.1Third-Party Links and Resources

The Squch Super App and Squch.com website may contain links to third-party websites, services, and advertisements for third parties (collectively, "Third-Party Links & Resources"). These Third-Party Links & Resources are provided solely as a convenience to users and not as an endorsement by Squch Technologies LLC of the content on such third-party websites. Squch Technologies does not control and is not responsible for any of these Third-Party Links & Resources or their content. Thus, Squch Technologies does not guarantee any information on these external websites' accuracy, relevance, timeliness, or completeness.
Users access these Third-Party Links & Resources at their own risk. Squch Technologies disclaims any liability for any loss or damage arising from the user’s use of or reliance on any content, goods, or services available on or through any third-party website or resource. Users are encouraged to take precautions to ensure that whatever they select for use is free of items such as viruses, worms, trojan horses, and other items of a destructive nature.

9.2No Endorsement Policy

Including Third-Party Links & Resources on the Platform does not imply approval or endorsement of the linked website or service by Squch Technologies. These links are provided for user convenience only. Statements made on third-party websites linked to or from the Platform reflect only the views of their authors and not of Squch Technologies. Squch Technologies disclaims any endorsement of any content, products, or services on those third-party websites.

9.3Third-Party Terms and Conditions

User's dealings with third parties found on or through the Platform, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between the user and the third party. Squch Technologies does not directly or indirectly endorse any merchandise, services, or information from third parties. Before participating in any website or using any third-party product or service mentioned on the Platform, users are advised to verify pricing, product quality, and other information necessary to make an informed purchase or interaction.
Squch Technologies shall not be responsible or liable for any part of any such dealings or promotions. If there is a dispute between participants on this site or between users and any third party, users understand and agree that Squch Technologies is not obligated to become involved. In the event of such a dispute, the user hereby releases Squch Technologies, its officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and our services.

ARTICLE 10: ADVERTISEMENTS AND PROMOTIONS

10.1Advertiser Agreement

Squch Technologies LLC allows third-party advertisers to display advertisements and promotions on the Squch Super App and Squch.com website (collectively, "Platform"). By choosing to advertise on the Platform, advertisers agree to comply with all applicable laws, regulations, and guidelines related to advertising, including, but not limited to, consumer protection, unfair competition, and anti-discrimination. Advertisers are solely responsible for the content of their advertisements and for ensuring that it is truthful, non-deceptive, and fully compliant with these Terms and Conditions. Squch Technologies reserves the right to reject or remove any advertisement that fails to meet our standards or could damage our reputation or the user experience.

10.2User Interactions with Advertisers

Interactions or transactions between users and advertisers, including participation in promotions involving the delivery of goods or services and any other terms, conditions, warranties, or representations associated with such dealings, are solely between the user and the advertiser. Squch Technologies does not endorse, verify, or warrant the advertisers' content, products, or services made available through the Platform. Users should perform any necessary due diligence before entering into a transaction with an advertiser found on the Platform.
Squch Technologies is not responsible for any loss or damage of any sort incurred as a result of any such dealings or as a result of advertisers' presence on the Platform. If a dispute arises between a user and an advertiser, the user understands and agrees that Squch Technologies has no obligation to become involved and is not subject to any liability.

10.3Sponsored Content and Labeling

Squch Technologies is committed to transparency in the presentation of advertisements and sponsored content. Sponsored content on the Platform will be clearly and conspicuously labeled as such to distinguish it from editorial content provided by Squch Technologies. This labeling is crucial to maintaining the integrity of our Platform and ensuring that users can quickly identify commercial content, including native advertisements that might resemble non-commercial content.
Squch Technologies adheres to applicable laws and industry standards concerning the presentation and disclosure of sponsored content. Advertisers and sponsors must also ensure that any sponsored content is marked and any claims made are substantiated, ensuring compliance with legal standards for advertising.

ARTICLE 11: DISCLAIMERS AND LIMITATIONS OF LIABILITY

11.1Service "As Is" and "As Available"

Squch Technologies LLC provides the Squch Super App and Squch.com website (collectively, "Platform") on an "as is" and "as available" basis without any warranties of any kind, either express or implied. While we strive to provide a seamless and functional service, Squch Technologies makes no representations or warranties of any kind as to the completeness, accuracy, reliability, suitability, or availability of the Platform or the information, products, services, or related graphics contained on the Platform for any purpose. Therefore, any reliance on such information is strictly at your own risk.

11.2Limitation of Liability

To the fullest extent permitted by applicable law, Squch Technologies LLC shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if Squch Technologies has been advised of the possibility of such damages), resulting from:
a.
The use or the inability to use the Platform;
b.
The cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the Platform;
c.
Unauthorized access to or alteration of your transmissions or data;
d.
Statements or conduct of any third party on the Platform;
e.
Any other matter relating to the Platform.

11.3Indemnification

You agree to indemnify and hold harmless Squch Technologies LLC, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including, but not limited to, attorneys' fees) arising from or related to your use of the Platform, your violation of these Terms and Conditions, or your violation of any rights of another. This indemnification obligation will survive the termination of your account or use of the Platform and your use of the Services provided by Squch Technologies.

11.4Disclaimer of Warranties

Squch Technologies LLC disclaims all warranties, express or implied, concerning the Platform and your use. Squch Technologies makes no warranties or representations about the accuracy or completeness of the Platform's content or the content of any sites linked to the Platform and assumes no liability or responsibility for any:
a.
Errors, mistakes, or inaccuracies of content;
b.
Personal injury or property damage of any nature whatsoever resulting from your access to and use of our Platform;
c.
Any unauthorized access to or use of our secure servers and any personal information and financial information stored therein;
d.
Any interruption or cessation of transmission to or from the Platform;
e.
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Platform by any third party;
f.
Any errors or omissions in any content or for any loss or damage incurred due to the use of any content posted, emailed, transmitted, or otherwise made available via the Platform.

ARTICLE 12: TERMINATION AND SUSPENSION

12.1Grounds for Termination

Squch Technologies LLC reserves the right to terminate your access to all or any part of the Squch Super App and Squch.com website (collectively, "Platform") immediately, with or without cause, with or without notice. Grounds for such termination may include, but are not limited to:
a. Breach of Terms:
Violation of any of the terms and conditions of this Agreement, including unauthorized use of the Platform.
b. Illegal Activity:
Engagement in illegal activities or fraud, or providing fraudulent, inaccurate, or misleading information.
c. Harm to Others:
Actions that cause or are likely to cause harm to other users, third parties, or Squch Technologies itself.
d. Security Risks:
Activities that compromise the security of the Platform, such as unauthorized access to servers and malicious software distribution.
e. Inactivity:
Extended periods of inactivity.
f. Request by Law :
Enforcement or Other Government Agencies: Compliance with requests from law enforcement or other government agencies for termination.
g. Operational Issues:
Discontinuation or material modification to the services offered on the Platform, or technical or security issues or problems.

12.2Effect of Termination

If your account is terminated for any reason, you will lose all access to the Platform, and any data or content stored within your account may be deactivated or deleted. All disclaimers, limitations of liability, indemnities, rights of ownership, and licenses to Squch Technologies shall survive any termination.
You may terminate your account voluntarily via the account management page on the Platform or by direct request to Squch Technologies through the contact methods provided. You will ensure all transactions and services are completed and correctly closed upon voluntary termination. You will not be refunded any pre-paid fees or other amounts paid to Squch Technologies upon termination.

12.3Suspension of Service

Squch Technologies reserves the right to suspend your access to the Platform, partially or entirely, while investigating suspected Agreement violations or responding to security or operational issues. Suspension will prevent continued violations of this Agreement and protect the Platform's network integrity and security.
Suspension may be affected:
a. Without Notice:
If, in the opinion of Squch Technologies, immediate suspension is necessary to protect the integrity and security of the service.
b. With Notice:
In cases where an immediate threat to the Platform or other users is not apparent, you may be notified of the reasons for suspension and allowed to rectify the violation or issue leading to the suspension.
Squch Technologies will reinstate your access to the Platform once it deems the issue resolved satisfactorily, at its sole discretion.

ARTICLE 13: DISPUTE RESOLUTION

13.1Governing Law

These Terms and Conditions and any separate agreements whereby Squch Technologies LLC provides you services shall be governed by and construed by the laws of the United States and all Africa continent, without regard to its conflict of law provisions. This choice of jurisdiction does not prevent Squch Technologies from seeking injunctive relief concerning violating intellectual property rights or confidentiality obligations in any appropriate jurisdiction.

13.2Arbitration Agreement

By agreeing to these Terms and Conditions, you agree to resolve any disputes with Squch Technologies LLC through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules and procedures, including the AAA's Consumer Arbitration Rules (as applicable), as modified by this agreement to arbitrate. The arbitration shall be held in the United States or any other location we agree to. The AAA's arbitration rules may be accessed at www.adr.org or by calling the AAA.
Exceptions to Agreement to Arbitrate—You and Squch Technologies agree that any claim filed by either party in small claims court is not subject to the arbitration terms contained in this Article.

13.3Class Action Waiver

You and Squch Technologies LLC hereby agree that any arbitration will be conducted in the party's capacity and not as a class action or other representative action, and you expressly waive your right to file a class action or seek relief on a class basis. Suppose any court or arbitrator determines that the class action waiver outlined in this subsection is void or unenforceable for any reason or that arbitration can proceed on a class basis. In that case, the arbitration provisions set forth above shall be deemed null and void, and the parties shall be deemed to have not agreed to arbitrate disputes.

13.4Time Limitation on Claims

You agree that any claim you may have arising out of or related to your relationship with Squch Technologies LLC must be filed within one year after such claim arose; otherwise, your claim is permanently barred. This provision shall limit the period in which you are required to bring a claim against Squch Technologies LLC, including any claims arising under state or federal consumer protection laws.

ARTICLE 14: GENERAL

14.1Severability

If any provision of these Terms and Conditions is found by a court of competent jurisdiction or arbitral tribunal to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect. The unenforceability of any provision shall not affect the remainder of these Terms and Conditions, which shall continue in full effect.

14.2Waiver

No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Squch Technologies LLC's failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. A waiver of any right hereunder at any time shall not waive such right for any future time.

14.3Assignment

You may not assign or transfer these Terms and Conditions, by operation of law or otherwise, without Squch Technologies LLC's prior written consent. Any attempt by you to assign or transfer these Terms and Conditions without such permission will be null and of no effect. Squch Technologies LLC may assign or transfer these Terms and Conditions at its sole discretion, without restriction. Subject to the preceding, these Terms and Conditions will bind and inure to the benefit of the parties, their successors, and permitted assigns.

14.4Entire Agreement

These Terms and Conditions, together with any amendments and any additional agreements you may enter into with Squch Technologies LLC in connection with the Platform, shall constitute the entire agreement between you and Squch Technologies LLC concerning the Platform. These Terms and Conditions supersede and replace any prior agreements or understandings between you and Squch Technologies LLC regarding the Platform.

ARTICLE 15: CHANGES TO THE TERMS AND CONDITIONS

15.1Notification of Changes

Squch Technologies LLC reserves the right to update or modify these Terms and Conditions without prior notice. These changes will be effective immediately upon posting on the Squch Super App and Squch.com website. As we will not notify users of these changes by any direct communication, it is your responsibility to regularly check the Platform to determine if there have been changes to these Terms and Conditions and to review such changes. The last modification or update date will be noted at the top of the Terms and Conditions on the Platform to ensure transparency about the previous time revisions were made.

15.2Acceptance of Revised Terms

Your continued use of the Platform after such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to abide by these or any future Terms and Conditions, do not use or access (or continue to use or access) the Platform. It is your responsibility to regularly check the Platform to determine if there have been changes to these Terms and Conditions and to review such changes. By continuing to use the Platform after posting changes to these Terms and Conditions, you accept and agree to the changes and are legally bound by the updated Terms and Conditions.